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Welcome to Lin Academy Help & Support. We are here to assist students, parents, and educators with any questions, issues, or feedback. Whether you need help with enrollment, technical support, payments, or general inquiries, we are just one click away.
FAQs
FAQs
1. How do I enroll in a course?
1. How do I enroll in a course?
Enrolling at Lin Academy is a seamless, 100% browser-based process. There are no clunky apps to download. Simply follow these steps:
Visit the Course Page: Browse our catalog on www.linacademy.in and select your desired subject.
Explore the Storefront: Scroll through the course page to view the complete syllabus architecture and pillar-wise breakdown.
Join the Waitlist / Enroll: Click the "Join VIP Waitlist 🔒" or "Enroll" button located at the top of the page.
Fill the Secure Form: You will be redirected to our secure Google Form. Fill in your basic details (Name, WhatsApp number, Target Year).
Direct Payment: Scan the official Lin Academy UPI/QR code provided inside the form to complete your payment securely without any hidden gateway charges.
Access Granted: Once our team verifies your transaction (usually within 24 hours), you will receive an exclusive, authenticated link via email to enter your private Premium Digital Vault, where you can instantly access your HD lectures and smart PDFs.
2. Where can I find my live or recorded lectures?
2. Where can I find my live or recorded lectures?
All your study materials are securely organized within our zero-friction, browser-native ecosystem. Depending on your enrolled batch, here is how you access them:
Recorded Masterclasses & PDFs (The Premium Vault): You will access all your highly structured HD recorded lectures, smart PDFs, and test series through the exclusive Premium Digital Vault link sent to your registered email upon enrollment. Simply open the link in Google Chrome—no app downloads are required.
Live Interactive Cohorts: If you are enrolled in a Live Batch, your secure Google Meet links will be posted directly on your Vault's internal notice board and sent to you via our official WhatsApp broadcast shortly before the scheduled class time.
3. Which apps should I download after enrollment?
3. Which apps should I download after enrollment?
None! Lin Academy operates entirely on a "Zero-Friction, Browser-Native" model. You do not need to download any heavy or buggy third-party coaching apps to access your study materials.
For the best experience, we simply recommend using the Google Chrome browser on your mobile, tablet, or laptop to access your Premium Digital Vault. If you are enrolled in a Live Interactive Cohort and plan to attend classes via a mobile device, you will only need the standard Google Meet app.
4. What should I do if my payment fails?
4. What should I do if my payment fails?
Fill out the Help & Support form and select "Payment Related Issue." Our support team will resolve it within 24–48 hours.
6. How long does it take to get support?
6. How long does it take to get support?
Our team responds within 24–48 hours on working days.
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