OUR REFUND POLICY

At Lin Academy, we strive to maintain transparency and discipline. We are a specialized educational institution offering premium mentorship and high-value digital assets.

Please read our refund terms carefully before enrolling.

1. The "24-Hour Trust" Guarantee

We are confident in the quality of our educational programs. However, we understand that online learning is a commitment.

• Eligibility: You may request a full refund within 24 hours of course enrollment if you feel the teaching methodology does not suit you.

• Condition: The refund is only valid if you have NOT downloaded any "Class Notes," "PDFs," or "Premium Study Material" from the digital classroom.

2. Non-Refundable Circumstances

After the 24-hour window, or once digital assets are accessed, NO refunds will be issued under any circumstances. This includes:

• Digital Consumption: Once you download a PDF note or access a Test Series, the service is considered "consumed." Digital goods cannot be returned.

• Change of Mind: We do not offer refunds for "lack of time," "change of stream/subject interest," or personal scheduling conflicts after the initial window.

• Disciplinary Action: If a student is removed from the academy for violating our Code of Conduct (e.g., sharing login credentials or leaking content), they forfeit all fees.

3. How to Request a Refund

To initiate a request within the eligible window:

1. Go to the Help & Support page.

2. Fill out the form with your Transaction ID and Reason for Refund.

3. Our team will verify your access logs (to ensure no content was downloaded) and process the refund within 5-7 business days.

4. Double Payment / Technical Errors

If you were charged twice for the same course due to a server error:

• The extra amount will be refunded automatically.

• Please email a screenshot of the transaction to director@linacademy.in.

Note: Lin Academy reserves the right to deny refunds to individuals who repeatedly join and leave courses to exploit the system.