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Effective Date: [1st September 2025]
Lin Academy (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our students, educators, parents/guardians, and all visitors to our platform. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website, services, and associated tools.
Information We Collect
Information We Collect
When you interact with Lin Academy’s platform, we collect different types of information to ensure smooth functioning, personalization, and compliance. These include:
a) Personal Identification Information
a) Personal Identification Information
Collected during registration, admission forms, or communication:
Full name, email address, phone number, and date of birth.
Residential or correspondence address (where required).
Guardian or parent’s details for students under 18.
Account login credentials (Google Workspace ID, username, and passwords created under Lin Academy’s domain).
b) Academic Information (Students)
b) Academic Information (Students)
To support the teaching-learning process, we may collect:
Course enrollment details and subjects opted.
Assignments, quizzes, tests, and project submissions.
Class attendance records (online sessions or submissions).
Performance evaluations, feedback, and grades.
c) Professional Information (Educators)
c) Professional Information (Educators)
Educators joining Lin Academy may be asked for:
Academic qualifications and professional certifications.
Experience details and subject specialization.
Uploaded course materials, recorded lectures, or study notes.
Banking or payment details for honorariums and revenue sharing.
d) Payment and Transaction Data
d) Payment and Transaction Data
For students enrolling in courses or educators receiving payouts:
Name on bank account or payment profile.
Payment method details (UPI, bank transfer, debit/credit card, or wallet ID).
Billing addresses (if required by the payment partner).
Transaction records and receipts for accounting purposes.
⚠️ Note: Lin Academy does not directly store sensitive card details. All transactions are securely processed by trusted third-party payment gateways in compliance with RBI and international standards (PCI-DSS).
e) Technical and Usage Data
e) Technical and Usage Data
Collected automatically when you use our website, apps, or Google Classroom:
Device details (type, operating system, browser).
IP address, geolocation (approximate region, not precise).
Pages visited, time spent, and interaction history with our platform.
Error logs and crash reports to improve system stability.
f) Communication Records
f) Communication Records
When you interact with us through support emails, feedback forms, or calls, we may collect:
Your queries, messages, or complaints.
Support tickets or chat transcripts.
Responses to surveys, polls, or feedback forms.
g) Media and Content Uploads
g) Media and Content Uploads
Depending on platform use, students or educators may share:
Profile pictures or identification documents (where required for verification).
Recorded assignments, presentations, or class projects.
Study notes, PDFs, or resource materials.
h) Cookies and Tracking Data
h) Cookies and Tracking Data
Session cookies for login authentication.
Preference cookies to remember settings (e.g., language, course filters).
Analytics cookies to monitor engagement and improve user experience.
How We Use Your Information
How We Use Your Information
At Lin Academy, all collected information is used solely for educational, operational, and legal purposes. We value your trust and ensure that your personal data is processed fairly, lawfully, and transparently.
a) To Provide Educational Services
a) To Provide Educational Services
Enabling enrollment in specific courses and assigning students to relevant classrooms.
Providing access to live classes, recorded sessions, study notes, and resources.
Facilitating student–educator interaction through Google Classroom, Meets, or Lin Academy tools.
Monitoring attendance, progress, and performance to ensure academic success.
b) To Personalize the Learning Experience
b) To Personalize the Learning Experience
Recommending relevant courses based on learning history and interests.
Customizing dashboards for students and educators to make navigation simpler.
Using engagement data (e.g., class activity) to suggest improvements or support.
c) For Communication and Support
c) For Communication and Support
Sending important updates about courses, schedules, or policy changes.
Responding to queries through helpdesk, chat, or email support.
Notifying educators about student enrollment, progress, or payments.
Sharing reminders for assignments, deadlines, and class sessions.
d) For Payment and Financial Management
d) For Payment and Financial Management
Processing course fee payments securely.
Generating invoices, receipts, and transaction records.
Distributing educator payouts, revenue shares, or stipends.
Maintaining transparent accounts for both students and educators.
e) For Security and Compliance
e) For Security and Compliance
Authenticating users during login to prevent unauthorized access.
Monitoring suspicious activity to protect against fraud or misuse.
Enforcing academic integrity by detecting plagiarism or exam malpractice.
Complying with Indian laws, UGC norms, data protection rules, and international standards where applicable.
f) For Platform Improvement
f) For Platform Improvement
Analyzing website/app usage trends to optimize features.
Collecting feedback from students and educators for continuous enhancement.
Testing new features, layouts, or modules for better user experience.
Fixing errors, bugs, and technical issues to maintain reliability.
g) For Research and Analytics (Non-Personalized)
g) For Research and Analytics (Non-Personalized)
Preparing statistical reports on student performance trends, educator engagement, and course popularity.
Conducting anonymized research to identify areas of educational improvement.
Sharing insights internally to refine teaching methodologies.
h) For Legal and Administrative Purposes
h) For Legal and Administrative Purposes
Enforcing our Terms & Conditions, Refund Policy, and Code of Conduct.
Handling disputes, grievances, or violations of Academy rules.
Meeting regulatory requirements from government or educational authorities.
Preserving records for audits, taxation, or official inquiries.
Important Note:
We do not sell, rent, or trade your personal data with any third party for commercial marketing. All uses are strictly limited to the operations and growth of Lin Academy as an educational platform.
Data Storage and Security
Data Storage and Security
At Lin Academy, safeguarding your data is a top priority. We adopt industry-standard practices to ensure that all personal, academic, and financial information is stored securely and protected against unauthorized access, misuse, or loss.
a) Data Storage Systems
a) Data Storage Systems
Google Workspace Integration: As Lin Academy operates primarily on Google Workspace (Classroom, Drive, Meet, Forms, etc.), your data is stored on secure Google cloud servers with advanced encryption.
Secure Databases: Any additional records (e.g., admission forms, educator applications, payment records) are maintained in encrypted and access-controlled databases.
Backups: Regular automated backups are taken to prevent accidental loss of academic content or student progress.
b) Security Measures
b) Security Measures
Encryption: All data transmitted between users and Lin Academy (including through our website and apps) is encrypted using SSL/TLS protocols.
Access Control: Only authorized personnel within Lin Academy have access to sensitive information, and such access is role-based and logged.
Two-Factor Authentication: Admin accounts and educator accounts are encouraged (and in some cases required) to use 2FA for additional protection.
Monitoring: Continuous monitoring systems are in place to detect suspicious logins, unusual activity, or attempted breaches.
c) User Responsibility in Security
c) User Responsibility in Security
Students, educators, and staff are expected to maintain the confidentiality of their login credentials.
Sharing accounts or passwords is strictly prohibited.
Users should immediately notify Lin Academy in case of suspected unauthorized access.
d) Data Retention Policy
d) Data Retention Policy
Students: Academic records, course access history, and payment details are retained as long as the student is actively enrolled. After course completion or withdrawal, data may be archived for up to 3 years for verification, legal compliance, or certificate validation.
Educators: Educator applications, content, and payment records are preserved for active faculty. Upon departure, selected data may be retained for 5 years for financial, compliance, or reference purposes.
Other Users: General queries, support tickets, or feedback may be retained for up to 1 year.
e) Incident Management
e) Incident Management
In the unlikely event of a data breach, Lin Academy will notify affected users at the earliest possible time.
Steps will be taken immediately to secure compromised accounts, investigate the cause, and prevent recurrence.
Where legally required, data protection authorities will be informed.
f) Third-Party Security Compliance
f) Third-Party Security Compliance
Payment gateways, cloud service providers, and partner tools used by Lin Academy comply with international security standards (such as GDPR, ISO 27001, and PCI-DSS for payment security).
We ensure that no third-party partner has access to personal information beyond what is strictly necessary for service delivery.
Information Sharing & Disclosure
Information Sharing & Disclosure
Lin Academy respects your privacy and does not sell, rent, or trade personal information to any third parties. However, in order to provide seamless educational services, comply with legal obligations, and maintain platform functionality, certain disclosures may be necessary under the following conditions:
a) Within Lin Academy
a) Within Lin Academy
Information may be shared internally between administrators, educators, and authorized staff to facilitate teaching, student support, fee processing, and academic evaluation.
Access is strictly role-based; for example, educators only see data related to their enrolled students, while administrators may access broader records for operational management.
b) With Educators
b) With Educators
Students’ names, email addresses, and course activity may be shared with educators for teaching, assessment, and mentorship purposes.
Educators are contractually bound to respect confidentiality and use student information solely for academic purposes within Lin Academy.
c) With Parents/Guardians
c) With Parents/Guardians
For minors (below 18 years), relevant academic updates or disciplinary matters may be shared with parents/guardians.
Financial receipts, performance reports, and course participation details may also be shared when necessary.
d) With Third-Party Service Providers
d) With Third-Party Service Providers
We work with secure third-party vendors for services like payment processing, cloud storage, analytics, or customer support.
Only the minimum necessary information is shared (e.g., payment details with payment gateway, login authentication with Google).
All such third parties are required to follow strict data protection and confidentiality agreements.
e) For Legal or Compliance Purposes
e) For Legal or Compliance Purposes
We may disclose personal data when required to:
Comply with laws, regulations, or government requests.
Protect the rights, safety, and property of Lin Academy, its users, or the public.
Investigate fraud, misuse, or security violations.
f) During Business Transitions
f) During Business Transitions
In the event of a merger, acquisition, or restructuring of Lin Academy, user information may be transferred to the new management while ensuring equal or stronger data protection standards.
g) With User Consent
g) With User Consent
In specific cases, Lin Academy may request explicit consent from users to share their information for promotional collaborations, testimonials, or external research purposes.
Users always have the right to opt out of such disclosures.
User Rights
User Rights
At Lin Academy, we believe in transparency, fairness, and user empowerment. Every individual interacting with our platform has the following rights regarding their personal information:
a) Right to Access
a) Right to Access
Users may request access to the personal data Lin Academy holds about them.
Upon verification of identity, we will provide a summary of collected data, how it is being used, and with whom it may have been shared.
b) Right to Rectification (Correction)
b) Right to Rectification (Correction)
Users have the right to correct or update inaccurate or incomplete information in their profile (e.g., name, email address, contact details).
Requests for corrections can be made via Help & Support or through their account dashboard where applicable.
c) Right to Erasure (Right to be Forgotten)
c) Right to Erasure (Right to be Forgotten)
Users may request deletion of their personal information from Lin Academy systems when:
The data is no longer necessary for the purpose it was collected.
The user withdraws consent.
The information has been unlawfully processed.
Certain records (such as financial transactions or compliance-related data) may be retained where legally required.
d) Right to Restrict Processing
d) Right to Restrict Processing
Users can request that their data not be used for certain purposes (e.g., marketing, analytics), even if retention is required for academic or legal reasons.
In such cases, the information will remain stored but will not be actively used.
e) Right to Data Portability
e) Right to Data Portability
Users have the right to request a copy of their personal data in a structured, commonly used, and machine-readable format.
This enables users to transfer their information to another platform or service if desired.
f) Right to Withdraw Consent
f) Right to Withdraw Consent
Where processing of data is based on user consent (e.g., promotional communication), individuals have the right to withdraw consent at any time without affecting the legality of prior processing.
g) Right to Object
g) Right to Object
Users can object to the processing of their data for purposes such as direct marketing, automated profiling, or non-essential analytics.
Lin Academy will honor such requests unless compelling legitimate grounds exist.
h) Right to Raise Concerns or Complaints
h) Right to Raise Concerns or Complaints
Users can contact Lin Academy’s Data Protection Team (or designated privacy officer) for any concerns regarding data use.
If unsatisfied, users may escalate complaints to relevant data protection authorities as per applicable laws.
Cookies and Tracking Technologies
Cookies and Tracking Technologies
At present, Lin Academy does not use cookies or third-party tracking technologies on its platform. If in the future such tools are implemented (for performance, analytics, or personalization), users will be informed in advance and given the option to manage their preferences in accordance with this Privacy Policy.
Children’s Privacy
Children’s Privacy
Lin Academy is committed to safeguarding the privacy and safety of children using our platform. We recognize that students under 18 require special protection when engaging with online educational services.
a) Age Restrictions
a) Age Restrictions
Lin Academy is designed for learners of all ages; however, students under 18 must register with the consent of a parent or guardian.
Users below 18 are not allowed to create accounts independently without authorized supervision.
b) Parental/Guardian Consent
b) Parental/Guardian Consent
Parents or guardians are required to provide consent for the collection, storage, and use of their child’s personal and academic information.
By registering a minor, parents/guardians accept all applicable Privacy Policy, Terms & Conditions, and platform rules on behalf of their child.
c) Information Collection for Minors
c) Information Collection for Minors
For students under 18, Lin Academy collects limited personal and academic information necessary to provide learning services.
This includes name, age, grade, enrolled courses, academic progress, and login credentials.
Payment details, if applicable, are collected from parents/guardians only.
d) Access Control & Monitoring
d) Access Control & Monitoring
Educators and administrators can access student information strictly for academic purposes.
Parents/guardians may receive updates regarding attendance, performance, and course participation.
Lin Academy does not share minor data with unauthorized third parties.
e) Safe Learning Environment
e) Safe Learning Environment
All interactions on the platform including live classes, discussion forums, and messaging are monitored for safety and compliance.
Any form of harassment, bullying, or inappropriate content targeting minors is strictly prohibited and will result in immediate action.
f) Right to Remove or Modify Data
f) Right to Remove or Modify Data
Parents/guardians may request updates, corrections, or deletion of their child’s data at any time.
Such requests are handled promptly, while maintaining necessary records for academic or legal purposes.
Third-Party Links and Integrations
Third-Party Links and Integrations
Lin Academy may integrate with third-party services or provide links to external websites to enhance educational offerings, manage operations, or deliver content. While these tools improve functionality, users’ privacy remains a priority.
a) Examples of Third-Party Services
a) Examples of Third-Party Services
Google Workspace tools: Google Classroom, Google Meet, Google Drive, Forms, and Sheets for course management, content delivery, and assignments.
Payment Gateways: Secure platforms used for processing course fees and educator payouts.
Educational Tools or Platforms: Any integrated tools for assessments, quizzes, or interactive content.
b) Data Sharing with Third Parties
b) Data Sharing with Third Parties
Lin Academy shares only necessary information required for the service to function.
Example: Educator receives enrolled student names and emails to grant access to a course.
Payment gateway receives payment details necessary to process transactions.
Third parties are bound by strict confidentiality agreements and must comply with data protection standards.
c) Responsibility Disclaimer
c) Responsibility Disclaimer
Lin Academy does not control the privacy practices of third-party websites or platforms.
Users are encouraged to review privacy policies of any external services accessed through Lin Academy.
Lin Academy is not responsible for any data misuse, breach, or content on external platforms.
d) User Consent
d) User Consent
By using Lin Academy and interacting with integrated tools or external links, users consent to limited sharing of relevant information strictly for functionality purposes.
Users retain the right to opt out of optional third-party integrations where feasible.
Changes to Privacy Policy
Changes to Privacy Policy
Lin Academy is committed to keeping our Privacy Policy accurate, up-to-date, and reflective of evolving practices, technologies, and regulations. Users are encouraged to review this section periodically to stay informed.
a) Policy Updates
a) Policy Updates
Lin Academy may revise, modify, or update this Privacy Policy at any time to:
Comply with changes in laws or regulations.
Reflect new tools, services, or features implemented on the platform.
Address feedback from users or improve transparency and clarity.
b) Notification of Changes
b) Notification of Changes
When substantial updates occur, Lin Academy will:
Display notice banners or alerts on the website/dashboard.
Update the “Effective Date” at the top of the Privacy Policy.
Send email notifications to registered users when changes impact data usage or consent.
c) User Responsibility
c) User Responsibility
Users are responsible for reviewing the Privacy Policy periodically.
Continued use of Lin Academy after updates constitutes acceptance of the revised Privacy Policy.
d) Version Control
d) Version Control
Lin Academy maintains a version history of all Privacy Policy updates.
Previous versions may be archived for transparency, reference, or legal compliance.
Contact Us
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please visit our Help & Support page on the Lin Academy website. All inquiries will be addressed promptly by our support and data protection team.
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